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CEO & Founder Martin Sponholtz speaks at DBTA

AeroGuest was invited to speak at the The Danish Business Travel Association’s meeting about online technology today. Our CEO & Founder, Martin Sponholtz, offered his views on how the hospitality industry technologically can prepare for the future in order to exploit digitalisation to optimise the guest experience.

Did you for instance know these statistics?

  • 60% of all hotel bookings made via mobile device. In 2020, this will be 90%.
  • 71% of all airline passengers check-in online and have a mobile boarding pass = 25 % cost saving for the airline industry.
  • 87% smart phone users are on their mobile 24/7 checking their mobile 150 times a day.
  • The mobile phone is the #1 travel accessory.

Martin spoke about how your guests today are connected; that they are smart and know more about you than you know about them. The result is that they demand a fast, easy and simple digital experience.

 

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