Report: Mobile Hospitality - towards a touch free travel experience

We asked Ipsos to create a piece of research compiling all you need to know about the future of Mobile Hospitality
Get the full report
Guest filling out AeroGuest profile

Define your hotel’s mobile strategy based on consumer feedback

AeroGuest believes that the best hotel stays are when booking, access and choice of room, check-in, payment, and personal service come together in a seamless and touch free experience.

Thus, AeroGuest asked Ipsos Denmark to create a piece of research compiling all you need to know about the future of Mobile Hospitality. This collaborative report will lead your business through a mobile digitalization path in a B2B context.

4 in every 5 guests consider AeroGuest service as attractive

Discover the mobile service that your hotel needs. The report addresses:

  • The current challenges in the digitalization journey of the hotel industry.
  • What you benefit from having a mobile hospitality service.
  • Consumers’ appeal and perceptions of a seamless and touch free travel experience.
  • Consumers’ most valued services in the mobile hospitality service and how you can package the best offer.
47% of bookings are made in-app

The guests already love the touch free travel experience

"Brilliant! I hate the fact that you book a hotel and then have to spend ages at the front desk giving information that could so easily have been acquired earlier."

"Something I had never even considered but it is ex- tremely practical and much more effective..."

"It would be fantastic to be able to choose your room and have everything ready when arriving!"

"Was a very quick and efficient way, and means you don’t have to spend ages queueing at the desk."

55% of guests use smartphones to book hotel

Get the full report here