Next level mobile hospitality
Integrated with protel: End-to-End Hotel Solutions.
AeroGuest is the most advanced piece of traveltech within mobile hospitality. As a global player we are integrated with protel - multicultural worldwide leader in hotel technology solutions with more than 14.000 hotels. Protel connects all types of hospitality technologies in one standard, accessible framework.
Together we define next level mobile hospitality.
Our protel Integration
Our validated protel PMS integration is a full 2-way integration which synchronizes reservation data and reservation states between AeroGuest and protel.
This enables AeroGuest to know any changes in the PMS triggered by the outside world or any changes triggered by the front desk. Hence securing a complete automated and seamless guest journey.
With this 2-way integration in place your hotel can enable their guests' self-service through AeroGuest. The AeroGuest Kiosk interface communicates the guest’s actions from the AeroGuest backend to the hotels protel PMS installation.
Onboarding of your guests and discovery of their booking occurs through our automated or manual digitalization tools and results in an extremely simple and user-friendly process, in most cases your guests are not even required to know the reference number of their booking.
Once the booking is discovered our versatile and flexible web check-in will handle your hotels requirements to guest information, signing of registration card and payment. And all guest profile and payment information will be synchronized to your hotels protel installation.
Our protel integration is implemented through protel webservices or more specifically protel.I/O.
Choose Room and Upgrade Room
Guest's can check-in and choose their room or upgrade their room before arrival or while relaxing in the lobby instead of standing in line.
They might even enjoy a drink before going to their preferred room equipped with a digital key.
Superior Digital Mobile Payment
The integration allows us to secure payments through Apexx Global who consolidate global payment providers into a single integration point. AeroGuest also saves you money on credit card fees.
AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharging can automatically be applied the digital guest and you'll save 70% of the credit card fee.
Touch Free Hotel Stay
By introducing Touch Free Check-in, we eliminate guests concerns in regards to COVID-19. The possibility of a Touch Free Hotel Stay enables hotels to communicate that they’re Corona aware and that the hotel is ensuring a healthy environment.
AeroGuest Flow is your Guest Management System (GMS). AeroGuest Flow consists of all the data from your PMS and all the data from your guest fueled with user friendly front-end.
You can track all guest journeys and see their communication threads. AeroGuest Flow is designed to mobile enable the front desk, giving receptionists the freedom to move around and better serve guests.
Enjoy what Tallinn has to offer while staying at Hotel L'Embitu - the new iconic 4* superior hotel in the very heart of Tallinn's City Centre.
We connect to your existing tech-stack in order to provide next level mobile hospitality to your hotel guests.
Want to increase your hotel service and revenue?
All integrations are free of charge
We consider collaboration as a partnership. Integration with PMS's, mobile access, channel managers and payment gateways are done without any costs.
€2.5,- per check-in
Our shared goal is to transform all hotel guests to mobile guests. We charge €2.5,- per guest using AeroGuest. Which enable the hotel with a range of new revenues.
Is the Choose Room feature optional for hotels?
Yes. The unique Choose Room feature is optional for hotels. We highly recommend it as guests demand it.
Optional Feature: Re-Book and Direct Booking
AeroGuest enables more direct booking and increased sign-up to your loyalty program. We charge 2.5% to 3.5% on direct bookings depending on Loyalty Program and Channel Manager.
Touch Free Check-in and out
With AeroGuest your guest can stay at you hotel through a 100% seamless check-in process via the guests own mobile phone. No unnessesary guest contact besides great service.
Optional Feature: Advanced Surcharging
AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharge will automatically be applied to the digital guest and you'll save 70% of the credit card fee.