Seamless Guest Experience

We provide a digital platform that facilitates an exceptional guest journey from start to end

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Guest Journey Services

Mobile check-in & out
Pre-Arrival Extra's
Choose Room
Passport/ID scanning
Signing terms of stay
Payment
Digital Key
Guest Messaging
Hotel Information
Room Service
Mini Bar payment
Re-Booking

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Before stay

Couple of days before the guests arrive, they will receive an email invitation to start the online check-in.

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Before stay

If the guests don't react to the email, SMS will be send in order to complete the check-in process.

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Before stay

No App needed. The guests can check-in through the web browser from the comfort of their home.

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Before stay

Just like when you choose a seat on a flight, guests should be able to check-in and select their preferred room in advance. Either from the list or interactive floor map.

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Before stay

Offer Extras to your hotel guests before they arrive, so they can customize their stay and make the best out of it.

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Before stay

Let your guests fill out their personal information in advance so you can both skip the paperwork on arrival.

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Before stay

We secure payments through APEXX who consolidate global payment providers into a single integration point. AeroGuest also saves you money on credit card fees.

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Before stay

That was easy, wasn’t it? The guest now completed the check-in process.

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Before stay

The guest is now checked in, but...it's time to download the app to have a full experience of a touch-free hotel stay.

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During stay

With AeroGuest App, your guests are ready to go straight to their room and unlock the door with their mobile. The key can easily be shared with roommates.

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During stay

To provide comfort and ease-of-use to your hotel guests, we offer a Room Service feature, that allow guests to browse your menu and send orders directly to your kitchen.

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During stay

Assist your guests with any questions or requests 24/7 with our advanced chat. You can view and handle all messages via AeroGuest Flow - our Guest Management Platform.

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During stay

The modern traveler is curious and adventurous. Offer your guests the best experience and local cuisines with AeroGuest and claim your position as a destination.

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After stay

On the day of departure, your guests can quickly check-out through the app.

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After stay

Guests can add items consumed from the Minibar during their stay and proceed to payment.

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After stay

The fee for Choose Room feature and consumed items from the Minibar are now handled and paid by the guests.

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After stay

The guest now handled all the formalities and is checked out.

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After stay

On check-out completion, the guests receive an invitation to join the hotel’s reward program, increasing direct bookings.

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After stay

The guests booking card is automatically moved to Archived Trips where they can easily access the Book Again feature.

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Re-Book & Direct booking

With AeroGuest, your guests can book a stay in just three clicks. All prices are controlled by you, as AeroGuest integrates directly with your channel manager.

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Re-Book & Direct booking

The guests can also book a stay through the App or aeroguest.com with the lowest admin fee on the market.

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Re-Book & Direct booking

Your hotel will be listed at Free Google Booking Links with your prices through your channel manager. And you only pay 2.5% in the booking fee.

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AeroGuest Flow

You and your colleagues get access to our Guest Management Platform - AeroGuest Flow where you will have all your guests in the palm of your hand.

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AeroGuest Flow

In Bookings, you can see how far are all the arrivals in the check-in process and whether the email and SMS invitation was sent and delivered.

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AeroGuest Flow

By clicking on the guest's name, you will access all information about the guest including a PDF with signed terms and conditions.

Get Personal Demo

AeroGuest provide a digital platform that facilitates an exceptional guest journey from start to end

We use both web, iOS and Android to meet the growing guest demand of being in control

Before stay

Web Check-in
Sign terms of stay
Choose Room
Pre-Arrival Extra's
Payment

During stay

Digital Key
Share Mobile Key
Chat Communication
Room Service
Content Experiences

After stay

Mini Bar Payment
Check-out
Join Hotel Loyalty Program
Rebook Stay
Direct Booking