Automations

Automations run your guest journey in the background. Check-in invitations, welcome messages, offers and reminders go out automatically based on what's happening with each reservation, so the right thing happens at the right moment without anyone on your team having to remember it. Because AeroGuest syncs both ways with your PMS, every automation works with live reservation data and stays accurate even when bookings change.

Feature highlights

Smart reservation triggers
Every channel in one flow
Live PMS data
Set up once, runs always

how it works

Better for your hotel, your guests and your team

Built around your hotel

You build flows based on triggers such as reservation status, arrival date, room type, booking source, guest preferences and stay milestones. Each flow can be tailored per property, season or guest type, and you decide which channel to use for every step, whether that's email, SMS, app message or mobile web.

Effortless for guests

Guests never see the automation itself. They simply receive timely, relevant messages, like a check-in link a few days before arrival, a note when their room is ready or a check-out reminder on their last morning.

Everyone wins

For the hotel: less manual work, fewer missed steps and a consistent guest experience across every stay and every property.For guests: a journey that feels well organised and personal, with the right information arriving just when they need it.

Features

Check out other AeroGuest features

Audience

Know your guests and keep them coming back.

Learn more