#1

Flexible upselling

AeroGuest makes upselling easier. As the guests can chat directly with your staff, requests and questions make way for businesss-critical upselling. For example, your guests can remote check-in. When they check in before the day of arrival, they have the option to choose the exact room they want. The selection is based on what will be vacant on the day of arrival.

Your guests can also upgrade to an even better room. You control the fee of this service, and the assigned room can be found in the booking overview in the Administration Platform as well as in your PMS system.

#2

Seamless branding and configuration

With AeroGuest’s Administration Platform, you can edit existing email and sms templates or create entirely new ones that fit your brand. AeroGuest provides the hotel with default templates that have been comprehensively tested. This ensures that your guests get the optimal experience.

You can even configure your rewards program so that it automatically works with AeroGuest or setup an entirely new one.

#3

Data and analytics empowers your hotel

Data is a vital part of AeroGuest. When your guests use the AeroGuest app, you get relevant and valid insights about them. You can use these insights to support the positive guest experience and boost guest spendings during the stay.

You get insights through the guest activity log as well as the guest journey in the booking overview. The Administration Platform sorts and highlights if something goes wrong while providing your staff with quick actions to resolve it.

With transparency, you can proactively accommodate your guests’ needs.

#4

Mobile payment, room access and more

Your guests can pay for their stay in the AeroGuest app. Your staff can see the payment in the online payment gateway and in your PMS system. AeroGuest supports both one- and two-way PMS integration.

The money is transferred directly to your hotel.

With the AeroGuest app, your guests can also use their mobile as a key to their room, easily access Wi-Fi or even find their way to the room with the indoor map functionality. Your guests can also share their booking with others, allowing them to use AeroGuest as key to the room.

#5

Be more than a place: Curate experiences

The modern traveler is curious and adventurous. Offer your guests easy access to the best experiences and local cuisines with AeroGuest and claim your position as a destination.

AeroGuest offers a discount at more than 600 dining places in Denmark, ranging from Michelin-starred restaurants to cosy cafés, traditional Danish cuisines and sushi places.

In the Administration Platform, you can highlight the special local events – from foodie tours with locals to music extravaganza to sailing sunsets – to give guests the full experience during their stay.