AeroGuest Audience
Secure Hyper-Personalization at your hotel through tailor-made CRM and CDP capabilities.
AeroGuest Journey
With AeroGuest Journey, hotels and guests are in full control and at the utmost convenience, ensuring a memorable experience before, during, and after their stay. There is no better setting than a relevant digital interaction flow to obtain a permission.
AeroGuest Audience
Permissions are gathered in a centralised database to store and manage guest information for a 360-degree view of each guest. From this tailor-made CRM, built for hotels by hotels, you will create personalized, targeted, and automated marketing campaigns that increase your revenue and ensure guests choose you for their next visit in the city.
Detailed Guest Data
Obtaining guest permissions allows you to secure valuable data from each stay at your hotel. In return, your guests will experience a personalized experience that is always catered to their preferences. From there on, the guest data can be enriched through future re-bookings or from your other data sources integrated with AeroGuest Audience.
AI Audience
Don’t get lost in all the data. AeroGuest Audience comes with its own AI-powered marketing assistant to ensure each obtained permission is used in your campaigns. It will provide you with valuable insights about your guests to drive relevant decision-making, enabling you to produce hyper-personalized trigger e-mails with information, incentives, and branding.
Tailored CRM & CDP solution for your hotel
Imagine data aggregation and customer insight generation from multiple sources to create detailed guest profiles and enable your hotel to deliver a personalised guest experience.
Our Two-Way Integrated PMS partners
AeroGuest Audience operates together with the hotel PMS
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Claudia Grönvall
General Manager, The Audo
Matthias Timmermann
General Manager, Coco Hotel
Thank you to AeroGuest for making hospitality mobile!
This is taking the Hotel Industry to new levels, the guest experience is improved and the employee satisfaction is improving. Employees have less stress and more time with the guests that wants service the old fashion way. And that is a relief for service personnel, the wait for check-in is decreased by a mile because around 50% of guests are using the mobile check-in.
Johanna Olesen
System Manager, Varbergs Kusthotell
Very user-friendly for both guests and us as users.
Decreasing queue at the hotel's reception at both check-in and departure. Easy for the guest to pay before arrival. The digital key is also very popular.
Karim Nielsen
CEO, Hotel Sanders
AeroGuest define the standard.
The modern traveler expects that all planning, including paperwork completed during check-in, is done before arrival, similar to the airline experience. Standing in front of a computer screen at a counter and handing over credit cards and paperwork, is not the idea of welcoming guests. We aim to have the reception team spend their time on what's important - engaging in meaningful conversations with guests about what's enjoyable.
Ready to enter the new era of guest management?
Schedule your personal demo today by filling out the form. One of our representatives will reach out to you shortly to arrange a convenient time that works best for you.
We are excited to partner with AeroGuest to make the guest experience at our Residence even smoother and more convenient. As we are not a classic hotel, it was important for us to find a solution that allows us to operate the hotel without staff during the evening and nights. The mobile solution makes it possible for our guests to skip the traditional check-in process and go straight to their rooms.