Hotel FAQ

While not publicly specified as a fixed timeline, some customer stories suggest rapid deployment — for example, A Hotels rolled out AeroGuest in multiple properties in a few weeks.

We consider collaboration as a partnership. Integration with PMS's, mobile access, channel managers and payment gateways are done without any costs.

The future will only have digital keys. Choosing the right upgrade will save you a lot of keycards and you guests does not have to wait in line for a key or get pick up a new one because they lost it.

If you're a channel manager, we would love to integrate with you for revenue management and control of room prices in the AeroGuest app.

Today, we have offices located in Aarhus and Copenhagen in Denmark. Legal entities has been established in Asia and North America.

Our founder and tech geek Martin is a true entrepreneur and creative thinker. He loves the idea of connecting the things that matter to us. Today we're 30 AeroGuestors.

Make sure that your choice of PMS can integrate with next level mobile technology. Otherwise you’ll not be able to offer Choose Room and attract the guest of the future.

Mobile hospitality is about increased service AND multiple new revenue streams. Choose your own room and direct booking is just a few of them.

Our shared goal is to transform all hotel guests to mobile guests. We charge €2.5,- per guest using AeroGuest. Which enable the hotel with a range of new revenues.

Yes. The unique Choose Room feature is optional for hotels. We highly recommend it as guests demand it.

AeroGuest enables more direct booking and increased sign-up to your loyalty program. We charge 2.5% to 3.5% on direct bookings depending on Loyalty Program and Channel Manager.

AeroGuest is available all over the world. So, no matter where you are, we're interested to hear from you.

We're an innovative mobile hospitality company always challenging the status quo - if you have an idea, we want to hear it.

Next level mobile hospitality is in demand. With an AeroGuest integration, you can position your product ahead of the curve.

We do. We believe that in the near future 90% of all guest's will expect to check-in before arrival at the hotel.

We're always on the look for great talent within development, service design and innovation.

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With AeroGuest your guest can stay at you hotel through a 100% seamless check-in process via the guests own mobile phone. No unnessesary guest contact besides great service.

Running your hotel with digital guests provide time to increase your service level to new hights.

AeroGuest is a sophisticated and intelligent digital payment engine. For corporate and international credit cards, surcharge will automatically be applied to the digital guest and you'll save 70% of the credit card fee.

AeroGuest is a sophisticated and intelligent digital payment engine where surcharging will automatically be applied the digital guest and you'll save 70% of the credit card fee.

Digitalizing your guests through AeroGuest will, apart from increased service, give you a lower cost on keycards and credit card fees, and increase revenue through the unique UpGrade Room feature. We charge 10% of the UpGrade Room price set by the hotel.

As a hotel you set a fix fee per room category. We recommend around 7% of the room price. We split the fee 80/20 in favour of the hotel.

Tag your rooms with individual features in you PMS or AeroGuest Flow. Ex.: Far from elevator, View of the streets, Near fire escape, Big round windows, - the list goes on.