Hotel Examples
Strong and consistent hotel branding from Booking Confirmation E-mail to Thank you for your stay E-mail.
Booking Confirmation
With AeroGuest Journey hotels and guests are in full control and have the utmost convenience ensuring a memorable experience before, during and after their stay. There is no better setting than a relevant digital interaction flow to obtain a permission.
Booking Cancellation
Permissions are gathered in a centralised database to store and manage guest information for a 360-degree view of the guests. From this tailor-made CRM, build for hotels by hotels, you can create personalised, targeted and automated marketing campaigns that increase your revenue and guest experience.
This is taking the Hotel Industry to new levels, the guest experience is improved and the employee satisfaction is improving. Employees have less stress and more time with the guests that wants service the old fashion way. And that is a relief for service personnel, the wait for check-in is decreased by a mile because around 50% of guests are using the mobile check-in.
Decreasing queue at the hotel's reception at both check-in and departure. Easy for the guest to pay before arrival. The digital key is also very popular.
The modern traveler expects that all planning, including paperwork completed during check-in, is done before arrival, similar to the airline experience. Standing in front of a computer screen at a counter and handing over credit cards and paperwork, is not the idea of welcoming guests. We aim to have the reception team spend their time on what's important - engaging in meaningful conversations with guests about what's enjoyable.
Ready to enter the new era of guest management?
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We are excited to partner with AeroGuest to make the guest experience at our Residence even smoother and more convenient. As we are not a classic hotel, it was important for us to find a solution that allows us to operate the hotel without staff during the evening and nights. The mobile solution makes it possible for our guests to skip the traditional check-in process and go straight to their rooms.