At AeroGuest, we believe in "use your own device" (YUOD) 📲

There are several reasons guests might prefer to use their own mobile devices during a hotel check-in. These reasons center on convenience, control, privacy, and speed. Here are three obvious reasons:

Familiarity and Ease of Use 📱
☑️ Comfort with personal devices: Guests already know how to use their own phone’s interface and settings.
☑️ No need to learn new systems: Using their own device avoids the confusion of unfamiliar hotel kiosks or tablets.

Privacy and Security 🔒
☑️ Data control: Guests feel safer entering personal or payment details on their own devices instead of shared kiosks.
☑️ Reduced contact: Especially post-pandemic, many travelers prefer contactless options to minimize touching shared surfaces.

Personalization 🧳
☑️ Custom preferences: Guests can easily update preferences, loyalty program info, or room choices directly.
☑️ Integrated apps: Many hotel apps let guests order amenities, request services, or chat with staff - all from one place.