Spend Hours, Not Weeks: Seamless Onboarding

At AeroGuest, we understand that hoteliers should focus on what matters most: delivering exceptional guest experiences. That’s why we’ve designed an onboarding process that requires minimal involvement from the hotel while AeroGuest takes on the heavy lifting creating your new digital guest journey.

We do the heavy lifting
Our onboarding process has been carefully designed to remove the burden of setting up a new system from your team. We guide you through the few things we will need in order to handle everything from connecting to your systems, setting up payments and making new pre-arrival touchpoints with custom check-in links. All you then need is to approve what we build. 

A Classic Example
Take a regular 100-room hotel and let’s understand what the AeroGuest onboarding process looks like:

• AeroGuest invests ~25 hours in preparing, building, and testing the digital guest journey.

• The hotel only spends ~5 hours in total. This time is spend on granting access, sharing material and approving final designs..

A flexible and custom process
Every hotel is different, and although some wish for us to handle the heavy load, which we gladly do, others want to be fully involved and work closely together throughout the process. And everything is possible, we tailor the onboarding process to meet your specific needs. 

Your Dedicated Onboarding Team
Getting AeroGuest means you get 2 fully dedicated new colleagues, a Client Manager steering the process and supporting you all the way, and a Communication Designer, that is specialised in creating touch points for a digital guest experience.