Guest Communication
Automation brings communication to life, helping you strengthen relationships and engage guests at every stage of their journey.
Farewell to Complexity
Say goodbye to juggling multiple channels. With AeroGuest, schedule and send emails, SMS, and app messages from a single platform,- whether it’s a booking confirmation, check-in invite, upsell, or post-stay review.
Create vibrant, on-brand communication with our intuitive drag & drop editor, or get started instantly using our library of ready-made templates.
The right message at the right time
AeroGuest’s powerful tool lets you automate and schedule messages based on reservation details, room type, comments, and key guest journey touchpoints.
Our smart system ensures every guest receives the right message at the right time, making each interaction feel seamless and personalised.
Personalisation and tailored upselling
With your guest data at your fingertips, personalising communication is effortless. Spot a guest who skipped breakfast? Offer a tailored deal they can’t resist.
Our system doesn’t just send messages,- it listens, understands, and delivers the right offer at the right time.
Unified Inbox
A Unified Inbox is a single, consolidated platform where all incoming messages from multiple channels are collected, organized, and managed.
Rather than switching between apps like WhatsApp, Expedia, or WeChat, our Unified Inbox centralizes conversations, making it easier to track and respond to guests efficiently. Available in AeroGuest by Q3 2026, it will be fully integrated and free for all clients.
Superior Hotel Directory
Hotel Directory is an interactive tool that replaces outdated in-room guides with a sleek digital experience. Guests can access housekeeping requests and local recommendations with a tap.
The Hotel Directory ensures your content is always up to date, saving staff time and enhancing the guest journey. Available with all our PMS integrations.
Elevate Your Guest Communication Today!
Ready to provide your guests with an exceptional communication experience? Schedule your personal demo today by filling out the form. One of our representatives will reach out to you shortly to arrange a convenient time that works best for you.