A Hotels sought a unified solution to address several operational challenges, including modern automatic payments and two-way integration with their existing PMS. Additionally, they aimed to enable a digital key solution within a single platform.

To explore the potential of AeroGuest, A Hotels initially tested the system in 1 of their 4 properties. The results were so impressive that within just 4 weeks, A Hotels successfully implemented AeroGuest in 3 out of their 4 hotels.

This rapid deployment was made possible by the exceptional collaboration between our esteemed tech partners, Mews and ASSA ABLOY.

Quote, Zohab Khalid Latif

"A Hotels is happy to go live with AeroGuest’s comprehensive solution. While we fine-tune the remaining details, guests are already enjoying the benefits of AeroGuest. Providing guests with a smooth and user-friendly check-in and out experience, even outside reception hours is key for our hotels."

Key Features and Benefits
A range of payment processes has been implemented, reducing manual workload and minimizing errors. Thanks to AeroGuest Payments and our partner Adyen guests can pay with any preferred payment method.

Offering guests the convenience of being notified once their room is ready and being able to access their rooms with a digital key (Vostio by Assa Abloy) are enhancing both the experience and improving security. This innovation has been particularly beneficial during peak check-in times and for guests arriving outside of traditional reception hours.

The adoption of AeroGuest at A Hotels is impressive. 51% of all guests are checking in before they arrive, significantly reducing wait times and streamlining front desk operations.