Hotel Østerport, Denmark
Make time for what matters
Housed in an iconic Østerbro landmark, built in the golden age of modernism, Hotel Østerport has been meticulously restored and reimagined into a modern hotel. Alive with original details, the hotel with 170 rooms offer guests a home-away-from-home.
The teamwork approach the Company has to solving any property unique issues or challenges together we have always been able to figure a way out. Easy to use dashboards and searching.
At Hotel Østerport, the majority of guests stay for just one night, which can create a busy reception area and long lines for check-in and out. As part of exceeding the guest experience Hotel Østerport wanted to reduce any unnecessary hazzle during check-in.
With AeroGuest Journey guests are able to check-in in multiple ways through both web, iOS or Android. AeroGuest minimize the risk for a long line at the front desk and meet todays guest demand for controlling any aspects of their travel.
Hotel Østerport has seen a significant uptake in the use of AeroGuest, with 48% of guests now checking in using AeroGuest Journey. This is partly due to the convenience of mobile payment and digital room key access offered by AeroGuest, both functionalities and incentives imbraced by their guests
The Landmark London
In one month The Landmark London went from 2 to 25 payment methods increasing complete guest journeys by 50%. Online payment volume increased by 50% providing front desk with a lot of guests with credit cards on file.
The information guests provide when they book their stay is a goldmine of insights that can fundamentally enhance the guest experience and the hotel's profitability.
Hotel Østerport has seen a significant uptake in the use of AeroGuest, with 39% of guests now checking in using AeroGuest Journey. This is partly due to the convenience of mobile payment and digital room key access offered by AeroGuest, both functionalities and incentives imbraced by their guests.
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