AeroGuest Communication: Check-Out ✔️
One of the key pain points during a hotel guest’s journey is the check-out process. Standing in line just to leave the hotel doesn’t make sense to us at AeroGuest.

By enabling guests to check out through their own devices, we not only eliminate the frustration of waiting but also create a valuable opportunity for hotels: Securing marketing permissions to achieve the ultimate goal - converting guests into returning direct-booking customers.

AeroGuest Communication can trigger a variety of actions based on the booking data available in the hotel’s PMS, including:

• Check-Out Email
• App Notifications for Check-Out
• In-App Messaging tailored to the Check-Out process

This communication can also handle invoicing requests, enable new bookings, gather feedback through guest reviews, and more. With AeroGuest, check-out happens automatically thanks to our seamless two-way integration with the hotel PMS. Any outstanding payments are processed, and AeroGuest instantly updates the guest status in the PMS from “checked-out” to “out of house” 🔛

This automation enhances the guest experience and frees up hotel staff to focus on more valuable tasks.