Meeting the guest's demands leads to success 🎯

At Savoy Hotel, they prioritize uniform guest interaction and communication, from Booking Confirmation E-mail, Get-Ready E-mail, Hotel Directory, Check-In, and Check-Out Emails 💌

“Uniform communication and branding result in high guest engagement as it builds trust and lust for more of the services we offer at Savoy Hotel”,- says Hotel Manager Gitte Nielsen.

By the end of 24’ Savoy Hotelwill be operating with the full AeroGuest platform that triggers communication automatically via the two-way integration to Infor HMS. All guest interaction is automatically updated in Infor HMS. A powerful solution that enables front desk staff with much more time to serve the guest.

Karim Nielsen, owner of Savoy Hotel, emphasizes “...that guest demand for digital services is growing fast and it is safe to say that the hospitality industry is undergoing a digital transformation at full speed. Hotels that do not listen to and act upon the new guest demands will be left behind” ⏩

“The platform provided by AeroGuest is exactly what hospitality has been looking for the past few years. Deep tech combined with user-friendly guest interaction possibilities in a fine balance is what we need to automate several operational tasks, especially around check-in and check-out” says Karim Nielsen🔛

Note: The latest Skift Report showed that 47% of hotel guests are more inclined to book a stay at a hotel offering digital do-it-yourself services.